Furniture industry | High Point, NC
IT Services for Furniture Manufacturers, Importers and High Point Market Showrooms
Preferred Data supports the computers, networks, security and business software of furniture manufacturers, importers and showrooms. We have worked from our office in High Point, North Carolina, home of High Point Market, since 1987. We plan showroom WiFi around Market week, protect order and customer data, work on site anywhere within 200 miles, and support furniture companies remotely across the United States and around the world. Schedule a consultation or call (336) 886-3282.
What we cover for furniture companies
- Showroom and hospitality WiFi sized for High Point Market crowds
- Managed IT for plants, warehouses, showrooms and offices on one plan
- 24/7 threat detection and response on every plan, backed by our cybersecurity services
- The PDC Software Suite ERP, including fabric roll and cut tracking
- Restore-tested backup for order history, designs and accounting
- In business since 1987
- 39 years
- Active clients
- 100+
- Average client tenure
- 20+ years
- BBB Accredited rating
- A+
- On site from High Point; remote support worldwide
- 200 mi
- Threat monitoring on every plan
- 24/7
Services furniture companies use us for
Each card links to the full service page, with what is included, how it is priced and answers to common questions.
Showroom and hospitality WiFi
High-density guest WiFi for Market week, with guests kept apart from order entry and payment terminals.
Learn moreManaged IT
Monitoring, patching, helpdesk and planning for plants, warehouses, showrooms and offices.
Learn moreCybersecurity
24/7 detection and response, MFA, email protection and awareness training on every plan.
Learn moreNetwork infrastructure
Firewalls, switching and WiFi for plants, warehouses and showroom buildings.
Learn morePDC Software Suite
On-premise ERP for orders, inventory, purchasing, bill of materials, accounting and fabric.
Learn moreBackup and disaster recovery
Restore-tested backup for order history, designs and financial records.
Learn moreWhat IT does a furniture company need?
A furniture business usually runs three kinds of space at once: a plant or warehouse, an office that handles orders and accounting, and often a showroom that has to perform during Market. North Carolina, where we are headquartered, is the #1 state for furniture manufacturing jobs, with a furniture manufacturing workforce of about 32,000 and more than 850 manufacturers, according to the Economic Development Partnership of North Carolina.
The state's furniture manufacturing concentration is nearly four times the national average, and more than 2,000 suppliers in wood, metal and textiles support it, per EDPNC. Many furniture companies are too small for a full IT department and too dependent on order entry and inventory to go without one. Preferred Data covers all three spaces on one managed IT plan, priced per user per month.
- Plant and warehouse: reliable WiFi and wired networks for scanners, printers and shop-floor PCs, from our network team
- Office: Microsoft 365, order entry, accounting and helpdesk support
- Showroom: Market-ready WiFi with guest traffic separated from order entry
- Everywhere: 24/7 threat detection and response, MFA, patching and restore-tested backup
Key takeaway: Read how High Point furniture manufacturers use technology to compete.
How should a showroom prepare its network for High Point Market?
Plan for the peak, not the average week. High Point Market runs twice a year across more than 11.5 million square feet of showroom space, with 75,000+ attendees and about 2,000 exhibitors, according to the High Point Market Authority. The next Markets are October 17 to 21, 2026 and April 10 to 14, 2027.
The Market matters to the whole state: a 2018 Duke University study cited by the High Point Market Authority put its economic impact at $6.73 billion a year. For a showroom, that means the few days a year when the building is busiest are also the days a network failure costs the most.
Our showroom and hospitality WiFi page covers access point density, branded guest sign-in and keeping payment terminals off the guest network in detail.
- Count expected guests per room at peak, plus staff tablets and order-entry devices
- Use more access points at lower power, placed with the showroom designer
- Keep guests on an isolated network, separate from order entry, cameras and payments
- Size the internet circuit for Market week and add cellular failover
- Test everything before opening day, not during it
How do furniture manufacturers protect designs, orders and customer data?
With the same security baseline any manufacturer needs, applied everywhere including the showroom. Manufacturing was the most attacked industry for the fifth year in a row, with 27.7% of incidents observed by IBM X-Force in 2025 and data theft the most common outcome, according to the IBM 2026 X-Force Threat Intelligence Index.
Every Preferred Data plan, including the smallest, includes endpoint detection and response, 24/7 managed detection and response monitored by people, MFA, patching, email threat protection, security awareness training and backup we verify by restoring it. Preferred Professional adds identity threat detection, a password manager, email encryption and zero-trust VPN, which matters for sales reps and designers who work from the road and from Market.
Order history, product designs and pricing are the files a furniture company cannot recreate. We back them up, test the restore, and keep the backup out of reach of ransomware. See cybersecurity services and backup and disaster recovery.
Is there ERP software built for furniture companies?
The PDC Software Suite is an on-premise ERP written in High Point for manufacturers, distributors and importers, and furniture companies are among the businesses it was built for. It covers order entry and invoicing, inventory, purchase orders, bill of materials and production, receivables, payables and the general ledger, plus fabric inventory that tracks rolls and cuts by pattern and width.
The Suite runs on your own server and is changed to fit how you work, with custom programming quoted before it starts. It is licensed on its own agreement, separate from managed IT. See the PDC Software Suite page, or our ERP selection guide for manufacturers if you are comparing systems.
Which managed IT plan fits a furniture company?
Most furniture companies fit Preferred Professional: it adds identity protection, on-site visits when a problem cannot be fixed remotely, extended helpdesk hours and quarterly IT planning to the security baseline. Businesses that want IT fully off their plate, or 24/7 helpdesk coverage, choose Preferred Complete.
| Need | Essentials | Professional | Complete |
|---|---|---|---|
| 24/7 threat detection and response, MFA, patching, restore-tested backup | Included | Included | Included |
| Helpdesk hours | Business hours | Extended hours, priority response | 24/7, including after-hours and weekends |
| On-site visits to plant, warehouse or showroom (within 200 miles of High Point) | Quoted before work starts | Included when we cannot fix it remotely | Unlimited on-site support |
| Technician hours included each month (whole account) | 2 | 4 | 8 |
| Zero-trust VPN and email encryption for traveling sales reps | Not included | Included | Included |
| Planning | Annual technology review | Quarterly reviews, IT roadmap and budget | Dedicated vCIO, monthly cadence |
Plans are priced per user per month, and servers, firewalls, switches and access points are counted during a free quote and covered on the same agreement. Showroom network projects, such as adding access points before Market, are quoted separately in writing. Details are on the pricing page.
Where do you work, and do you come on site?
Preferred Data supports furniture companies remotely across the United States and around the world, and on site within 200 miles of our office at 1208 Eastchester Drive in High Point, North Carolina. That on-site area covers High Point showrooms, furniture plants across the Piedmont Triad and the western part of the state, and companies in Charlotte and Raleigh. Our service area page lists what we deliver remotely and on site.
- IT services in High Point, home of High Point Market
- Greensboro, Winston-Salem and Hickory
- Related industries: manufacturing and textile
Free resource library
Free resources for furniture manufacturers
Guides, free tools, policy templates and checklists picked for furniture manufacturers, in one place. Everything here is free to read and use. Most of it needs no sign-up; the policy generators ask for your contact details before the finished document unlocks.
Start with a guide
GuideEcoVadis and Customer Security Questionnaires: What US Manufacturers Need to KnowWhat EcoVadis ratings and customer questionnaires ask of US manufacturers, why customers ask, what EU law does and does not require, and which parts your IT can help prove.
GuideHow to Use AI at Work Safely: A Small Business GuideHow a small business can use AI tools safely: approve the right tools, keep sensitive data out, write a short policy, train people and have a person check the output.
GuideRansomware: How North Carolina Small Businesses Prevent It and RecoverWhat ransomware is, how criminals usually get in, the handful of controls the FBI and CISA recommend, what to do in the first day, and whether to pay.
GuideCyber Insurance for Small Businesses: What Insurers Ask and How to QualifyWhat cyber insurance covers, the security controls insurers commonly ask about, why claims get disputed, and how to get ready for your next renewal.
GuideNorth Carolina Data Breach Notification Law: A Plain-English GuideWho North Carolina's breach notice law applies to, what counts as personal information and a breach, who you must notify and when, and the written disposal policy the law expects.
Free tools
Free toolSPRS Score CalculatorAnswer the 110 NIST SP 800-171 requirements in plain language and see your estimated SPRS score, from -203 to 110, plus the gaps worth the most points.
Free toolCyber Insurance Readiness CheckerSixteen quick questions about the security controls insurers commonly ask about, with a readiness score and a fix list in priority order.
Free toolCybersecurity AssessmentEighteen yes, partly or no questions on logins, computers, data and people, with a letter grade and the actions to take first.
Free toolIT Budget CalculatorPick the IT services your business needs and get a realistic monthly and yearly budget range for your size.
Free toolWebsite Health AnalyzerEnter any web address to check its speed, security settings and search basics, with a score for each.
Free toolM&A Technology Readiness AssessmentFor buyers of a business: rate the target company’s technology risk and see how hidden IT costs could change the deal math.
Show 2 more free tools
Free toolEmail Domain Security CheckerType your domain to see, in plain English, whether criminals can send email in your name and whether you meet the Google and Yahoo sender rules.
Free toolMSP Evaluation ScorecardCompare up to three managed IT providers on the questions that matter, from response times to who owns your passwords, and print your results.
Policy templates
Policy templateIT Supplier Code of ConductSet clear expectations for the companies you buy IT from: security, data protection, ethics, labor and environmental basics, take-back and recycling, and your right to ask for evidence.
Policy templateSystem Security Plan (SSP) StarterA starter System Security Plan for defense contractors that handle CUI, organized by the 14 NIST SP 800-171 families, with a plan of action and milestones (POA&M) section and the CMMC rules that apply to it.
Policy templateOT and Plant Floor Security PolicyProtect the machines, PLCs, HMIs and plant PCs that run production: an equipment list, a wall between office and plant networks, safe vendor access, USB rules, backups of machine programs and a plan for machines you cannot patch.
Policy templateAI Governance PolicySet how your organization approves, uses, oversees and audits AI tools, aligned to the NIST AI Risk Management Framework.
Policy templateAI Acceptable Use PolicyGive every employee clear, signable rules for using ChatGPT, Copilot, Gemini and other AI tools at work without exposing company or customer data.
Policy templateIT Acceptable Use PolicySet clear rules for how employees use company computers, email, internet, software and data, and what monitoring they should expect.
Show 18 more policy templates
Policy templateInformation Security PolicyEstablish the core security program every insurer, auditor and customer now asks about: data classification, access control, patching, encryption, logging and vendor risk.
Policy templateIncident Response PlanKnow exactly who does what in the first hours of a ransomware attack, data breach or business email compromise, including who to call and which notification clocks start.
Policy templatePassword and MFA PolicyModern password and MFA rules based on current NIST SP 800-63B guidance: long passphrases, a password manager, no forced resets, and phishing-resistant MFA where it matters.
Policy templateRemote Work and BYOD PolicyLet people work from home and use their own phones safely, with clear rules for home networks, device enrollment, company data and what happens when someone leaves.
Policy templateData Backup and Recovery PolicyDefine what gets backed up, how often, where copies live and how fast you must recover, using the 3-2-1-1-0 rule that ransomware now demands.
Policy templateWire Transfer Verification PolicyStop fake invoices and email payment fraud with simple rules: call back on a known number before any bank change, two approvers for large payments, and no payment changes by email alone.
Policy templateVendor Risk Management PolicyChoose and monitor the vendors that hold your data or reach your systems: a vendor list, simple risk tiers, security questions, contract clauses, remote access rules and a clean exit.
Policy templateAccess Control PolicyGive people only the access they need, protect every sign-in with MFA, keep admin accounts separate, review access every quarter and remove it the moment someone leaves.
Policy templateData Retention and Destruction PolicyDecide what records to keep and for how long, with a sensible default schedule, legal holds, and secure destruction of paper and devices following NIST SP 800-88.
Policy templateSecurity Awareness Training PolicyDecide who gets cybersecurity training, when, how phishing tests work, and which training records you keep for insurers and customer questionnaires.
Policy templateBusiness Continuity PolicyKeep the business running through storms, outages, fires and cyberattacks: critical functions, recovery targets in plain words, a call tree and an annual tabletop test.
Policy templateData Protection and Privacy PolicySet internal rules for the personal and confidential data you hold: collect less, limit access, share carefully with vendors, handle requests, and respond to a breach under North Carolina law.
Policy templateIT Asset Disposal PolicyRetire old computers, phones, servers and copiers safely: track every device, wipe or destroy data to NIST SP 800-88, get certificates of destruction, and recycle through certified recyclers.
Policy templateVendor Remote Access PolicyControl how vendors, machine builders, software suppliers and IT providers connect in: approved tools only, a named account and MFA for every technician, access switched on per session, logged sessions and quick removal.
Policy templateIncident Response PlaybooksStep-by-step playbooks for email account takeover, vendor or IT provider compromise, insider data theft, malware, misdirected data and website attacks, built to work with your incident response plan.
Policy templateBreach Notification ProcedureDecide with your breach counsel whether an incident legally requires notice, then notify the right people with the right content: North Carolina rules by default, with HIPAA, FTC, DFARS and multistate steps when they apply.
Policy templateIncident Report FormThe forms to fill in during a cyber incident: an initial report, triage sheet, timestamped log, evidence and chain of custody register, decision log, notification tracker, cost tracker and closure summary.
Policy templateTabletop Exercise PlanRehearse your incident response plan in a two-hour guided discussion: ready-made ransomware, wire fraud and account takeover scenarios with timed injects, a scoring sheet and an after-action report.
Checklists
ChecklistEcoVadis IT evidence checklistThe IT and data security documents to gather before an EcoVadis assessment or a large customer’s security questionnaire.
ChecklistRansomware: the first 24 hoursHour-by-hour steps for the first day after ransomware or a suspected breach: what to unplug, who to call, and what to report.
ChecklistEmployee offboarding IT checklistEverything to revoke, recover and transfer when someone leaves: accounts, MFA, shared passwords, email, devices, keys and licenses.
ChecklistOffice move IT checklistThe IT plan for moving or opening an office: internet orders, phones, cabling, Wi-Fi, cameras, cutover weekend and testing.
Recent articles for furniture manufacturers
Questions furniture companies ask us
Can you set up showroom WiFi before High Point Market?
Yes. We walk the showroom, count expected guests per room and plan access points, guest isolation and internet capacity for Market week, then quote the work in writing before it starts. Plan well ahead of the next Market (October 17 to 21, 2026, then April 10 to 14, 2027). See showroom and hospitality WiFi.
How much do IT services cost for a furniture company?
Managed IT is priced per user per month, with your servers, firewalls, switches and access points counted during a free quote and covered on the same agreement. We do not publish a rate card. Request a written quote on the pricing page or call (336) 886-3282.
Do you support furniture plants as well as showrooms?
Yes. One plan covers plants, warehouses, offices and showrooms, and we are on site anywhere within 200 miles of High Point. Preferred Professional includes on-site visits when a problem cannot be fixed remotely, and Preferred Complete includes unlimited on-site support.
Do you work with furniture companies outside North Carolina?
Yes. Managed IT, helpdesk, security monitoring, backup and PDC Software support are delivered remotely to furniture manufacturers, importers and showrooms across the United States and around the world. On-site work, such as showroom WiFi installation, is within 200 miles of our High Point office, which includes High Point Market. Microsoft 365 licensing outside the United States and any on-site need beyond 200 miles are set out in your written quote. Our service area page lists what we deliver remotely and on site.
Do you have software for furniture manufacturers?
Yes. The PDC Software Suite is an on-premise ERP written in High Point that covers orders, inventory, purchasing, bill of materials and accounting, with fabric inventory for businesses that stock fabric by the roll. It is licensed separately from managed IT, and custom programming is quoted per project.
How do you keep guest WiFi from affecting order entry and payments?
Guests go on an isolated network with its own limits, and order-entry tablets, payment terminals, cameras and office PCs each sit on separate segments with rules that allow only what they need. That way a crowded guest network cannot slow down or reach the systems that take orders.
Is 24/7 monitoring included?
Every plan includes 24/7 threat detection and response and around-the-clock endpoint monitoring. The helpdesk runs business hours on Preferred Essentials and extended hours on Preferred Professional; Preferred Complete adds 24/7 support including after-hours and weekends.
Sources
Related services and resources
Get your plant, office and showroom on one IT plan
Tell us about your buildings, your people and your Market schedule. We will walk the site, recommend a plan and put in writing what it does and does not cover. The quote is free.
Preferred Data Corporation, 1208 Eastchester Drive, Suite 131, High Point, NC 27265